Privacy policy

PRIVACY POLICY

GONZO INC. recognizes the importance of protecting personal information and strives to protect the privacy of our customers by complying with the “Act on the Protection of Personal Information” and the Privacy Policy.

1. Definition of personal information

"Personal information" is information regarding an existing individual, such information includes name, birth date, and other notes which may be used to identify a certain person, can be easily cross-checked with other information, and can identify an individual with the information.
Our shop recognizes the extreme importance of personal information, and considers it our responsibility to actively take part in the protection and handling of such information.
Our shop lists the information required by law regarding our privacy policy and protection of personal information, and we strive to do our best to protect personal information to gain the trust of the customer while working along other agencies and organizations in such fields.

2. Gathering of personal information

When purchasing an item, or when inquiring, or shop may gather personal information.
When gathering the information, we will make clear of its use and gather the information in a proper and fair way.

Our shop gathers the following personal information.
a) Name, Name in katakana
b) Address
c) Phone number
d) Email address
e) Password
f) Information regarding delivery
g) Previous transactions and details of those transactions with our shop h) Information which can be used to identify an individual by combining the above

3. Use of personal information

Our shop uses personal information gathered from our customers for the below.
1. To confirm the identity of the individual.
2. To reply to inquiries we receive through this site or an affiliated site.
3. To send out products or material requested, and to contact regarding such transaction.
4. To contact a user regarding information requested or to deal with complaints.
5. To receive agreement from a user regarding the use of personal information and to send emails.
6. For other uses agreed with a user.
Our shop will not provide personal information to a third party without asking the customer first except for the following reasons.

a) When deemed necessary by law to cooperate with a government agency or organization, or individual representing such agency or organization.
b) When it is difficult to receive agreement from an individual and it is life threatening, or to protect from bodily harm, or to protect assets.
c) When exchanging personal data with the company and its affiliate companies which owns our shop.

4. The safe handling of personal information

We strive to prevent the dangers of unauthorized access to personal data, loss of personal data, change to the data, and leak of data by utilizing a company specializing in the safe handling of personal information in a logical, methodical, physical, personal, and technological way.

5. Changes, deletion of personal information

Personal information gathered from customers may be changed or deleted through the below contact information under Contact.
Also once user registration has been set, it is possible to make corrections to personal information through our site's menu under My Account.

6. Use of cookies

To provide further quality service to our customers, we may use cookies, but this information gathered cannot identify an individual and does not affect the privacy of the customer.
Also if you do not wish to accept cookies, you may do so by adjusting your browser settings.
*Cookies are information sent from the server computer to the customer's browser and stored on the hard drive of the customer's computer.

7. Use of SSL

For security purposes when inputting personal information, SSL (Secure Sockets Layer) is used to prevent other parties to receive or modify the information.
*SSL encrypts information so others cannot receive or modify information. SSL ensures the safety of sending information.

8. Customer Service

service@fparmg.com

9. Updates to the Privacy Policy

We will update this page and inform when changes will take place to our Privacy Policy, personal information gathered, or uses of the personal information gathered.